# Total Recovery

Enterprise Resilience — Wherever Your People Need To Be, We Keep Them Working

100%

Success Rate Since 2014

24hr

Success Since 2014

6,000+

Recovery Locations

120

Countries Covered

## What is Total Recovery?

Total Recovery is our most comprehensive business continuity solution, combining the power of **Quickship Flex** device recovery with **Workplace Recovery** alternate workspace access. When disaster strikes, you get both replacement devices shipped to your team AND professional office space—ensuring your business never misses a beat.

Best Value

### Two Products, One Complete Solution

#### Quickship Flex Included

Rapid device replacement shipped anywhere—laptops, desktops, peripherals, and networking equipment delivered within 24 hours.

#### Workplace Recovery Included

Professional alternate office space activated same-day — desks, internet, phones, and meeting rooms ready to go.

### Complete Protection

Cover every scenario—from device failure to facility damage

### Single Point of Contact

One call, one plan, one bill—simplified management

### Best Value

Combined pricing saves vs. purchasing separately

## When You Need Total Recovery

Major disasters require comprehensive response. Total Recovery ensures you have both the devices and workspace to keep operating—no matter what happens.

Scenario

### Cyberattack Lockdown

Ransomware attack locks down your systems and requires complete device replacement

Outcome

Secure new laptops shipped to your team + alternate workspace activated for critical staff

Scenario

### Severe Weather Event

Major storm takes out power at headquarters for extended period

Outcome

Ship replacement devices to remote staff + temporary office space for teams that need to collaborate

Scenario

### Natural Disaster

Flood, fire, or earthquake damages your primary facility and equipment

Outcome

Combination of rapid device shipping + professional backup office facilities activated same day

## Everything Included

### Quickship Flex Benefits

- Rapid device replacement
- 24-hour delivery guarantee
- Pre-configured laptops & equipment
- Peripherals and networking gear

### Workplace Recovery Benefits

- Professional office space
- Same-day workspace activation
- Desks, internet, phones, and meeting rooms
- Reception and support facilities

### Combined Advantages

- Single point of contact
- Unified incident management
- Comprehensive coverage guarantee
- Streamlined billing

## Choose Your Coverage Level

Select the tier that matches your organization's size and recovery needs. All tiers include both device recovery AND workspace recovery with 24/7 U.S.-based support.

### Essential

Small businesses needing basic comprehensive protection

$159

base/month + $24/seat

- **Devices + desks match** your seat count
- **5** days coverage per incident
- **Local** coverage scope
- Best for **1-25 employees**
- Quickship Flex **included**
- Workplace Recovery **included**
- 24/7 U.S.-based support

### Enhanced

Mid-size businesses requiring full business continuity

$369

base/month + $24/seat

- **Devices + desks match** your seat count
- **15** days coverage per incident
- **Regional** coverage scope
- Best for **26-100 employees**
- Quickship Flex **included**
- Workplace Recovery **included**
- 24/7 U.S.-based support

### Enterprise

Large organizations demanding maximum protection

$1,059

base/month + $24/seat

- **Devices + desks match** your seat count
- **30** days coverage per incident
- **National/International** coverage scope
- Best for **100+ employees**
- Quickship Flex **included**
- Workplace Recovery **included**
- 24/7 U.S.-based support

## Why Choose Total Recovery?

See how Total Recovery compares to our individual products.

| Feature | Quickship Flex | Workplace Recovery | Total Recovery |
| --- | --- | --- | --- |
| Device Replacement |  |  |  |
| Workspace Access |  |  |  |
| 24-Hour SLA |  |  |  |
| Global Coverage (125 Countries) |  |  |  |
| Single Point of Contact |  |  |  |
| Unified Incident Management |  |  |  |